Shipping policy

At Tissagesilk.com, we are committed to delivering your orders in a safe, timely, and reliable manner. Please read our shipping policy carefully before making a purchase.

1. Shipping Coverage
We currently ship across India.
International shipping is not available at the moment.

2. Order Processing
All confirmed orders are processed within 24–48 business hours.
Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time
Standard delivery takes 3–7 business days depending on your location.
Remote or rural areas may take longer for delivery.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges
Shipping charges are calculated at checkout based on weight, size, and delivery location.
Free shipping is available on orders above ₹[X,XXX] (as per promotional offers).

5. Cash on Delivery (COD)
COD is available for eligible locations across India.
Please keep the exact cash amount ready at the time of delivery.

6. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email/SMS.
You can track your order directly on the courier partner’s website.

7. Delays & Responsibility
While we ensure timely delivery, Tissagesilk is not liable for delays caused by courier partners, natural disasters, strikes, or other uncontrollable events.

8. Damaged or Lost Packages
If your package is lost or delivered in a damaged condition, please contact our support team within 48 hours of delivery.
We will assist with a replacement or refund after verification.

9. Contact Us
For shipping-related queries or support:

📧 support@tissagesilk.com

📞  +919219765319