At Tissagesilk.com, we are committed to delivering your orders in a safe, timely, and reliable manner. Please read our shipping policy carefully before making a purchase.
1. Shipping Coverage
- We currently ship across India.
- International shipping is not available at the moment.
2. Order Processing
- All confirmed orders are processed within 24–48 business hours.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
- Standard delivery takes 3–7 business days depending on your location.
- Remote or rural areas may take longer for delivery.
- Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges are calculated at checkout based on weight, size, and delivery location.
- Free shipping is available on orders above ₹[X,XXX] (as per promotional offers).
5. Cash on Delivery (COD)
- COD is available for eligible locations across India.
- Please keep the exact cash amount ready at the time of delivery.
6. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email/SMS.
- You can track your order directly on the courier partner’s website.
7. Delays & Responsibility
- While we ensure timely delivery, Tissagesilk is not liable for delays caused by courier partners, natural disasters, strikes, or other uncontrollable events.
8. Damaged or Lost Packages
- If your package is lost or delivered in a damaged condition, please contact our support team within 48 hours of delivery.
- We will assist with a replacement or refund after verification.
9. Contact Us
For shipping-related queries or support:
📧 support@tissagesilk.com
📞 +919219765319
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