Privacy policy

Tissage Silk Privacy Policy

Last Updated: 01/01/2024

At Tissage Silk, we are committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

Information We Collect

  1. Personal Information: When you make a purchase or register for an account on our website, we may collect personal information such as your name, email address, shipping address, and phone number.

  2. Payment Information: To process your orders, we collect payment information, including credit card details, which is securely handled through our payment gateway.

  3. Browsing Information: We use cookies and similar technologies to collect information about your browsing behavior on our website, such as the pages you visit, the products you view, and your preferences.

How We Use Your Information

  1. Order Processing: We use your personal and payment information to process and fulfill your orders, including shipping and delivery.

  2. Customer Service: Your contact information may be used to communicate with you regarding your orders, respond to inquiries, and provide customer support.

  3. Marketing: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of these communications at any time.

  4. Analytics: We use browsing information to analyze website traffic, improve our website, and tailor our products and services to customer preferences.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

  • We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you.
  • We may disclose your information when required by law or to protect our rights, property, and safety or that of others.

Security

We implement a variety of security measures to maintain the safety of your personal information. Your payment information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

Your Choices

You can update your account information and communication preferences by logging into your account on our website. If you no longer wish to receive marketing emails, you can unsubscribe by following the instructions in the email.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will be posted on our website with the effective date.

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, please contact us at support@tissagesilk.com.

Thank you for choosing Tissage Silk!

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