Shipping and Delivery Policy:
At Tissage Silk, we strive to ensure a seamless and delightful shopping experience for our valued customers. Our Shipping and Delivery Policy outlines the terms and conditions governing the shipping and delivery of sarees purchased through our website.
1. **Order Processing Time:**
- Upon successful placement of an order, please allow 1-2 business days for order processing and verification. Orders are processed and dispatched from our warehouse during standard business hours, Monday to Friday, excluding holidays.
2. **Shipping Methods and Timeframes:**
- We offer standard shipping to destinations within [list countries/regions covered]. Standard shipping typically takes [insert estimated time frame] business days for delivery after the order has been dispatched.
- Expedited shipping options may also be available for select destinations, allowing for faster delivery. Please note that expedited shipping may incur additional charges, and delivery timeframes vary depending on the destination.
3. **Shipping Costs:**
- Shipping costs are calculated based on the destination, shipping method selected, and the weight/size of the package. The shipping cost will be displayed at the checkout before the order is confirmed.
- From time to time, we may offer promotions or discounts on shipping. Please refer to our website or promotional materials for details on any current shipping offers.
4. **Order Tracking:**
- Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your order and estimated delivery date through our website or the courier's tracking portal.
5. **Delivery Address:**
- It is the responsibility of the customer to provide accurate and complete delivery information, including the recipient's name, shipping address, and contact details. Tissage Silk shall not be held liable for any delays or non-delivery arising from incorrect or incomplete address information provided by the customer.
6. **Delivery Attempts:**
- In the event that delivery cannot be completed on the first attempt, the courier service will typically make additional attempts or leave a notification for the recipient to arrange for re-delivery or pickup at a designated location. It is the customer's responsibility to follow up and ensure successful delivery.
7. **International Shipping:**
- For international orders, please note that customs clearance procedures and import duties/taxes may apply, depending on the destination country's regulations. Any additional charges incurred due to customs clearance are the responsibility of the recipient.
8. **Shipping Restrictions:**
- We currently do not ship to P.O. boxes or APO/FPO addresses. Additionally, certain items may be restricted from international shipping due to customs regulations or other restrictions imposed by the destination country.
9. **Force Majeure:**
- Tissage Silk shall not be liable for any delays or failures in delivery resulting from circumstances beyond our control, including but not limited to natural disasters, extreme weather conditions, labor disputes, transportation disruptions, or governmental actions.
10. **Contact Us:**
- If you have any questions or concerns regarding our Shipping and Delivery Policy, please don't hesitate to contact our Customer Service team for assistance. We are here to help ensure your shopping experience with Tissage Silk is enjoyable and hassle-free.
By placing an order with Tissage Silk, you agree to abide by the terms and conditions outlined in this Shipping and Delivery Policy. We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any changes or updates.